Our Services Offered To Members...
- Member advice on choosing the most appropriate options
- Advanced quoting system
- Submission and tracking of application forms
- New employees
- Addition of spouse/ adult dependants
- Addition of new born babies
- Assistance with query resolution
- Chronic conditions
- PMBS
- Late joiner penalties
- Unpaid claims
- Benefits not covered
- Short paid claims
- Telephonic, email and WhatsApp support
- COID Assistance
- Receiving and distributing member cards and packs
- Collecting and delivering of claims
- Annually: Member communication on year-end changes
- Annually: Presentations on medical scheme increases and new benefits
Customer Care
We care for our clients and will work with you to find the best cover for your needs
Budget Conscious
No matter your budget, we help you find cover that suits your affordability.
Our Service Offered To Employers...
- Dedicated member/ servicing consultant
- Servicing calendar
- New employee induction sessions
- Newsletters
- Billing/ payroll assistance
- Billing reconciliation
- Organising and attending employer healthcare committee meeting – quarterly
- Management reports and presentations
- Training of Human Resource Staff
- Medical scheme and COID
- COID Act
- Annual medical scheme review
- Annually: Feedback on scheme changes to all members via e-mails
- Annually: Training during annual year-end option selection process
- Annually: Organising and attending wellness days
- Annually: Feedback to the committee on the wellness days
- Annually: Annual Corporate healthcare report
Medical Aid
Medical Insurance
Gap Cover
Lifestyle Benefits
Quick Links
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